Orders
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ORDERS

Come visit our new BLOG. You can get all the news about the potters or give us your input on what you would like to see in the Blog. Just click here Catawba Indian Pottery Blog.

Thank you for your order. The majority of our orders are shipped via FedEx. You will receive tracking data from FedEx a day before it is scheduled to arrive. All shipments are insured. If due to some unfortunate accident something gets broken just let us know. Please save the box and contents in case FedEx wants to inspect them. Just drop us a email if you have a problem. If you would like early tracking numbers just let us know when you get my email telling you we have shipped your order. Customer satisfaction is our main goal. If you aren't satisfied in anyway please let us know.

All orders are carefully packaged using bubble wrap and packing peanuts. We want you to receive your Catawba Indian pottery in perfect condition.

When you use our cart and choose to pay by check/money you will receive a email from me with payment instructions after your order is submitted. If you want to pay by credit card you can select Paypal option and are not required to register on the Paypal site. This is a free and very secure system. I have been using it since 1998 without one problem. The potters receive 90% of selling price. The 10% is to pay our Paypal fees, hosting fees and advertising costs. 

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Ordering is just a quick e-mail or click on shopping cart. So simple it's funny. Try it. We are very informal. We try to please and above all have fun.

1. We have a shopping cart you can use to order by Paypal, money order, and check. When you click on ADD TO CART you will see options available. You can now use your credit card on Paypal without having to register. This is for the ease of purchase by non-paypal members. 

2. OPTION 1  Pay pal. If you don't have a Paypal account there is a link for you to use your credit  card without having to sign-up.

OPTION 2  Money order or check. This order comes direct to us via email. You need to fill out the form provided to give us all the info to ship your items. 

3. If you don't like shopping carts you can always just email us and do it the old-fashioned way.

4. Payment by check ..with checks items are held for 10 days        

5. Payment by money order or certified check ..item ships promptly

6. Master card and Visa card holders can now pay using Paypal. Payment with any of credit card services will insure prompt shipping. Usually within 24 hours of payment notice by service. If you desire, I can send payment request invoice from any of the above services. This is a FREE and secure service. 

7. All Catawba pottery is shipped FedEx. Buyer can request another shipping method but the shipping charges may be higher. Insurance is included in the shipping charge. When items are shipped via FedEx we need a street address.

8. All shipping charges are actual cost, no handling fee. We try to estimate as close as we can. Any questions about shipping, just ask.

9. To order, please email us. Please include your complete shipping address so we can compute your shipping cost. We will email you right back with total amount and payment instructions. Just click here  ORDER

 

If you have any questions or special requests you can Email us by clicking here Catawba Indian Pottery.com

This site is owned by Master Potter Marcus Sanders.